1. Asante is a medical provider in Oregon with three main locations and several other partners.
2. It was time to refresh their legacy phone systems from Siemens, Avaya, and Cisco.
3. Continuant was hired to help migrate the Ashland hospital using Avaya to the new Cisco infrastructure.
The article is generally reliable and trustworthy as it provides factual information about Asante's medical services and its need to upgrade its phone systems. The article does not appear to be biased or one-sided, as it presents both sides of the story - Asante's need for an upgrade and Continuant's role in helping them achieve this goal. However, there are some missing points of consideration that could have been explored further, such as the potential risks associated with migrating from one system to another, or how long the process will take. Additionally, there is no evidence provided for any of the claims made in the article, which could make it difficult for readers to trust its accuracy. Furthermore, there is no mention of any counterarguments or alternative solutions that could have been explored by Asante before deciding on Continuant's services. Finally, there is no indication that both sides were equally or that all possible risks were noted before making a decision.