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Source: web05.cnki.net
Appears well balanced

Article summary:

1. CNKI provides services such as online consultation, purchase of CNKI cards, and downloads of software.

2. Special services include mobile CNKI, magazine subscriptions, and digital publication subscriptions.

3. Customer service is available through a hotline, online consultation, email consultation, and social media.

Article analysis:

The article is generally reliable and trustworthy in its content. It provides clear information about the services offered by CNKI and how customers can access customer service. The article does not appear to be biased or one-sided in any way; it simply presents the facts about the services provided by CNKI without any opinion or judgement. Furthermore, there are no unsupported claims or missing points of consideration in the article; all information is clearly stated and supported with evidence where necessary. Additionally, there are no promotional elements present in the article; it simply states what services are available without attempting to persuade readers to use them. Finally, both sides of an argument are presented equally; there is no partiality or favouritism towards either side. In conclusion, this article is reliable and trustworthy in its content and presentation.