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Article summary:

1. Engagement is a crucial concept in human-agent interaction, particularly for agents that converse with human users and aim to manage their engagement in the interaction.

2. There is great variability and overlap in the definition of engagement, which has led to the development of computational models to compute engagement and drive agent behavior.

3. This article reviews the literature on engagement in human-agent interaction, covering topics such as different definitions of engagement, how it differs across various factors (e.g. interaction settings, user types), methods for detecting and generating engagement behaviors, and adaptation strategies applied by agents to maintain or increase engagement.

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